I/ TERM CONDITIONS
1. CANCELLATION/ AMENDMENTS.
Cancellation has to be made through corresponding email ID: Tuyenquanghotel@gmail.com or fax:..... Otherwise no cancellation will be entertained. Cancellations will not be accepted over Phone.
Customer must notify Royal Palace hotel if you plan on cancelling your booking before you check in date 3 - 14 days with 8 rooms up or 1-3 days with 1-7 rooms. Any cancellation submitted after the cancellation due date.
| From 8 rooms up | Charge |
- From 14 to 07 days prior to arrival date - From 03 to 07 days prior to arrival date - 48 hours prior to arrival date/ No show | - 50% of total value of the booking confirmation - 75% of total value of the booking confirmation - 100% of total value of the booking confirmation |
| From 1-7 rooms | Charge |
- 03 days prior to arrival date - 02 days prior to arrival date - 01 days prior to arrival day/ No-show | - 50% of total value of the booking confirmation - 75% of total value of the booking confirmation - 100% of total value of the booking confirmation |
thank you for your interest in our payment methods and policies. In order to guarantee your booking, a deposit to us in advance is required.
We accept many payment methods:
1. Bank transfer
Please use the following information to bank wire transfer to us:
Company Name : Hòa Thu Private enterprises.
Account Name : Hòa Thu Private enterprises.
Bank Address : VIETTINBANK (TUYEN QUANG)
Account : 101.1000.113.0201
2. Cash
Applied for customers who are already to pay in cash in Royal Palace Hotel
3. Credit cards
The secure systems accept various of credit cards which included Visa, Master...
*/ Please call us back to when 7-15 days prior to arrival date and advance deposit. We can guarantee that your request will granted.
- From 10 rooms up : Please pay 30% advance deposit of total value room rate by bank transfer.
- From 1-9 rooms : Please pay 50% advance deposit of total value room rate by bank transfer.
