Faqs

Please Let us know about your question!

A&Q

Answers and questions

1. Does the hotel offer any special packages for guests?

Yes! We have a variety of saving-money travel packages for guests staying at the  Royal Pa Hotel. Please feel free to visit our Promotions page for more information and pricing.

·     2. How can I get to the Royal Palace Hotel? 

The Royal Palace Hotel offers you a convenient pick-up service. Otherwise, you can reach Royal Palace  by bus, taxi, or other kinds of transportation. Please visit our Location page for detailed maps and information.

·     3. Is the room rate per person or per night?

All rates displayed are nightly, and based on double occupancy per room unless otherwise specified. Carefully review the room descriptions and rate rules to ensure the room you select can accommodate your entire party

 4. Can I leave the room late?

Please enquire at reception, as it will depend on the occupancy of the hotel.

·      5. What time is check in and check out at Hotel?

Check in at: 2p.m, check out at 12.am

·      6. Can I specify where I would like my room located (preferred floor, next to elevator, etc.)?

Please note any of your requests in the Reservation Form in Other Request section. The hotel staff will do their best to accommodate your requests. We cannot guarantee that your requests will be granted because they are subject to availability.

7. What is the speciality in Tuyen Quang ?

Foods: Ham Yen Orange (from October to February month), Xuan Van non- seed persimmon (from July to October month), some special cakes made by hand from ethnic people ( Banh Gai, Banh bot loc, Banh mat…), dried bamboo shoots...

 - Drinks: Corn – wine, Green tea (dry tea)

- Festival: Mid - Autumn festival, the biggest festival in Viet Nam (lunar calendar), Long Tong festival….